Al Maseera Privacy Policy
Effective Date: 27 June 2026
Last Updated: 9 July 2026
At Al Maseera Cafeteria, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Our website is primarily designed to provide information about our cafeteria, menu, location, and contact details.
We do not require visitors to create an account or register to use our website.
The personal information we may receive depends on how you choose to contact us.
When You Contact Us
If you place an order or contact us by phone or WhatsApp, we may collect information such as:
- Your name
- Your phone number
- Your delivery address (for delivery orders)
- Details of your food order
We use this information only to process your order, communicate with you, and provide our food delivery or takeaway services.
If you contact us using the WhatsApp button on our website, your conversation will take place through WhatsApp. Any information you choose to share with us through WhatsApp is also subject to WhatsApp’s Privacy Policy.
Information Collected Automatically
Like most websites, certain technical information may be collected automatically when you visit our website.
This may include:
- Your IP address
- Browser type
- Device type
- Pages you visit
- Date and time of your visit
This information helps keep the website secure and functioning properly.
We currently use Google Analytics 4 (GA4) and Microsoft Clarity to better understand how visitors use our website and improve the overall user experience. These services may collect technical and usage information in accordance with their respective privacy policies.
Cookies
Cookies are small text files stored on your device that help websites function properly.
Our website may use cookies or similar technologies to support website functionality and to help us understand how visitors use our website through services such as Google Analytics 4 (GA4) and Microsoft Clarity.
We do not currently use cookies for personalized advertising.
Certain third-party services, including Google Maps, Google Analytics, and Microsoft Clarity, may also use cookies or similar technologies in accordance with their own privacy policies.
If we introduce additional cookies or tracking technologies in the future, this Privacy Policy will be updated accordingly.
Google Maps
Our website includes an embedded Google Map to help visitors find our cafeteria.
When you interact with the embedded map, Google may collect certain technical information in accordance with its own Privacy Policy. We encourage you to review Google’s privacy practices if you would like more information.
Google Reviews
Our website may display customer reviews through a Google Reviews widget.
This feature is provided by a third-party service and may communicate with Google’s services to display publicly available reviews.
Any information collected while using this feature is governed by the privacy practices of the respective third-party provider.
How We Use Your Information
We use the information we collect to:
- Process and fulfil food orders
- Deliver orders to customers
- Respond to enquiries
- Improve our customer service
- Maintain and protect our website
- Comply with legal obligations when required
We do not sell your personal information to third parties.
Sharing Your Information
We only share personal information when necessary.
For example:
- To complete your food delivery.
- When required by applicable law or legal authorities.
- When working with trusted service providers that help operate our website or business.
We do not share customer information for advertising purposes.
Data Security
We take reasonable measures to protect the information we receive from unauthorized access, misuse, alteration, or disclosure.
However, no method of transmitting information over the internet or storing electronic data is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Children's Privacy
Our website is intended for a general audience and is not specifically directed toward children.
We do not knowingly collect personal information from children through our website.
If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.
External Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those external websites.
This includes links to our official social media pages. If you choose to visit our social media accounts, your interactions with those platforms are governed by their respective privacy policies and terms of use.
We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy, how we handle your information, or if you have any complaints, please contact us.
Al Maseera Cafeteria
Email: hello@almaseeracafeteria.com
Phone: +971 4 224 9800
Address: 1 a Sikka St, Near Gate 3 Gold Souk, Deira, Dubai.